These General Terms and Conditions (hereinafter referred to as "Terms and Conditions") of C / A SOLUTIONS SAGL, ( company reg. number CHE-389.105.671, VAT number CHE-389.105.671 ) with registered offices at Corso Pestalozzi 3, CH- 6901 Lugano, Switzerland (hereinafter referred to as "Seller") apply to all contracts concerning the delivery of goods, displayed on the Seller’s online shop, ( “Online shop" ) between a consumer (hereinafter referred to as "Customer") and the Seller. Herewith the inclusion of the customer’s own conditions is objected, unless it is agreed otherwise.


All goods displayed on the Seller’s online shop ( “ Products”) are for Customer’s private and domestic use only. You agree to not use the Products for any commercial or business purposes.


Consumer within the meaning of these Terms and Conditions is any natural person who concludes a legal transaction for purposes that are not predominantly attributable to their commercial nor their independent professional activity.





Each Product is offered in different sizes and different design variations, however each design variation is available only one time. By choosing a specific size and a specific design variation for a Product the Customer creates a unique combination that is only available one time and once a Customer’s purchase offer has been received and confirmed by the Seller, this Product is specifically produced only for this Customer.

All reasonable efforts are made by the Seller to display the products accurately, however, due to different web browsers and the color settings on monitors, the colors displayed on the Customer’s monitor, may vary from the actual colors of the Product. The design variations of Products are displayed as illustrated graphic designs and may result in finished Products that vary from such illustrations or graphic design details.

The Seller undertakes all reasonable effort to provide accurate and up-to-date information on the online shop, however, it is not possible to ensure that no human or technological errors occur and the online shop may contain typographical mistakes, inaccuracies, or omissions. Seller reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, including after an order has been submitted.




Seller’s Product descriptions displayed in the Online shop do not constitute binding offers by the Seller, but serve to make a binding offer by the Customer.


The Customer may submit the offer via the online order form integrated into the Seller’s online shop.

After the Customer has selected the unique design combination for a Product and gone through the electronic ordering process, by clicking on the order-button concluding the ordering process, the customer submits a legally binding contract offer in relation to the goods selected within the order form. Furthermore, the Customer may submit the offer to the Seller by e-mail or online contact form.


The Seller may accept the offer of the Customer within five days,

- by providing the Customer with a written order confirmation or an order confirmation in text form (fax or e-mail), in which case the receipt of the order confirmation by the Customer is conclusive, or

- by dispatching the ordered goods to the Customer, in which case the delivery of the goods to the Customer is conclusive, or

- by asking the Customer for payment after submitting the order.

If several of the aforementioned alternatives exist, the contract is concluded at the time when one of the aforementioned alternatives occurs first. The period for acceptance of the offer starts on the day following the date on which the offer is sent by the Customer and ends on the fifth day following the placement of the offer. If the Seller does not accept Customer’s offer within the aforementioned period, this shall be deemed a rejection of the offer, resulting with the Customer no longer being bound by his declaration of intent.


When submitting an offer through the Seller’s online order form, the contractual text will be stored by the Seller after conclusion of the contract and, after dispatching Customer’s order, sent to the Customer in writing (e.g. e-mail, fax or letter). No further or additional provision of the contractual text by the Seller.


Before placing a binding order through the Seller's online order form, the Customer can identify possible input errors by carefully reading the information displayed on the screen. The enlargement function of the browser, which enlarges the display on the screen, can be an effective technical means to better recognize input errors. The customer can continue to correct all input via the usual keyboard and mouse functions as part of the electronic ordering process, until the Customer clicks the order button that concludes the ordering process.


The contract is concluded in English language.


Order processing and contact is usually via e-mail and automated order processing. The Customer must ensure that the e-mail address provided for the order processing is correct, so that Seller’s emails to this address are received. In particular, when using SPAM filters, Customer must ensure that all emails sent by the Seller or by third parties commissioned with the order processing can be delivered.





Unless otherwise stated in Seller's product description, prices quoted are total prices that include statutory value added tax. If applicable, additional delivery and shipping costs are specified separately with the respective product description.


In case of deliveries to countries outside Switzerland and the European Union, additional costs may be incurred in individual cases, which the Seller is not responsible for and which must be borne by the customer. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (such as customs duties). Such costs may be incurred in relation to the transfer of funds, even if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.


Payment for all orders must be made by PayPal, Credit card or bank transfer. We accept credit card payments by Amex, Visa and MasterCard.

If advance payment has been agreed by bank transfer, the payment is due immediately upon conclusion of the contract, unless the parties have agreed on a later due date.




Delivery of goods is by courier ( e.g. DHL, Fedex or similar ) to the address specified by the Customer, unless otherwise agreed. For the dispatch transaction the delivery address specified in Seller’s order processing is conclusive.


If delivery of the goods fails for reasons caused by Customer, the Customer is responsible for all reasonable costs incurred by the Seller.

Pickup is not possible for logistical reasons.





Seller reserves the right to the ownership of the delivered goods until full payment of the purchase price owed.





If the purchased item is defective, the provisions of the statutory liability for defects shall apply.

The customer is invited to file a claim with the courier for delivery of goods with obvious transport damage and to inform the Seller thereof. If the customer does not comply, this has no effect on his legal or contractual claims for defects.





For all legal relationships between the parties, Swiss law applies, excluding laws for the international purchase of movable goods. For consumers, this choice of law applies only to the extent that the granted protection is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.







Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed


Customer has the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which the Customer or a third party named by the Customer, who is not the carrier, has or has taken possession of the last goods.

In order to exercise Customer’s right of withdrawal, Customer must inform Seller (C / A SOLUTIONS SAGL, Corso Pestalozzi 3, 6901 Lugano, Switzerland, Tel .: + 41 78 2651055, E-Mail: by means of a clear statement (eg a letter sent by post or e-mail ) informing the Seller of Customer’s decision to withdraw from this contract. The Customer can use the withdrawal form at this link: , however it is not required.

In order to maintain the cancellation period, it is sufficient that the Customer sends the notice to exercise the right of withdrawal before the expiry of the withdrawal period.




If the Customer withdraws from this Agreement, the Seller has to refund all payments Seller has received from the Customer, including delivery charges (except the additional costs due to the Customer choosing a different delivery method than the most favorable standard delivery Seller offers ) at the latest within fourteen days from the date on which the notification of Customer’s revocation of this contract has reached the Seller. Seller will use the same method for the refund that the Customer used in the original transaction, unless otherwise agreed with the Customer; Customers will not be charged refund fees. Seller may refuse any refund until returned goods have been received or until the Customer has provided proof to have returned the goods, whichever is the earlier.

Customers must return the goods immediately to the Seller, and in any event no later than fourteen days from the date on which the Customer informed Seller of the cancellation of this contract. The deadline is met if Customer sends the goods before the expiry of the period of fourteen days.

Customer is responsible to pay the direct costs of returning the goods.

The Customer has to pay for any loss in value of the goods, only if this loss in value is due to a handling that is not necessary for the inspection of the nature, characteristics and functioning of the goods.




The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.


All Products displayed on Seller’s online shop are only produced to the Customers specifications and are excluded from a right of withdrawal.

By choosing a specific size and a specific design variation for a Product the Customer creates a unique combination that is only available one time and once a Customer’s purchase offer has been received and confirmed by the Seller, this Product is specifically produced with this design only for this Customer






Use of this website,, ( “Site”)  and/or  services constitutes your agreement to be bound by, and to act in accordance with, these Terms. These Terms are subject to change without notice, from time to time, in our sole discretion. Please check this page regularly as any changes are effective immediately upon posting and your continued use of this Site constitutes your agreement with these Terms.


It is Customers responsibility to ensure Customer’s equipment (computer, laptop, netbook, tablet or other mobile device) meets all the necessary technical specifications to enable access and use of the Site and is compatible with the Site.



Contents and compilations published on the Site by the providers are subject to international copyright laws. Reproduction, editing, distribution as well as any kind of use outside the scope of the copyright laws require a written permission from the author or originator. Downloads and copies from this site are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.

It is not allowed to, 'scrape' content or store content of the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the content of the Site, remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted; or create links to the Site from any other website




This Site may include links to external third party websites. C / A Solutions Sagl has no influence on the contents of those websites, therefore cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time C / A Solutions Sag gets knowledge of them.




The European Commission provides a platform for Online Dispute Resolution (odr):
C / A Solutions Sagl contact and e-mail address can be found in the Site Notice | Impressum.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.